Terms and Conditions of Qatras Mall App

1. IDENTITY OF SUPPLIER

Unless stated to the contrary on this website, the goods and services supplied in accordance with any contract made through this website are supplied by Halal Meat Butcher.

2. GENERAL

Orders or delivery requests placed through this website, along with access to it, are granted strictly in accordance with these Terms and Conditions. Please read these Terms and Conditions carefully and keep a printed copy for your reference. These Terms and Conditions apply to your order or delivery request.

We may update our Terms and Conditions at any time, so please do not assume that the same terms will apply to future orders or delivery requests. Halal Meat Butcher reserves the right to:

  • Modify or withdraw, temporarily or permanently, this website (or any part of it) with or without notice. You confirm that we shall not be liable to you or any third party for any such modification or withdrawal.

  • Change the Terms and Conditions from time to time. Your continued use of the website (or any part of it) following such changes shall be deemed your acceptance of those changes. It is your responsibility to check regularly whether the Terms and Conditions have been updated. If you do not agree to any change, you must immediately stop using the website.

3.LINKING

Certain links on this website may lead to external websites that are not under the control of Halal Meat Butcher. When you activate any of these links, you will leave Halal Meat Butcher’s website. Halal Meat Butcher has no control over, and does not accept any responsibility or liability for, the content, materials, or services contained on any external website not operated by us. The existence of such links does not imply any endorsement or acceptance of responsibility or liability by Halal Meat Butcher for any goods or services provided or made available through those external sites.

4. CONTRACT CREATION AND ELECTRONIC CONTRACTING

The technical steps required to create the contract between you and us are as follows:

  • You place the order for your products on this website by pressing the ‘complete my order’ button at the end of the checkout process. You will be guided through the process of placing an order by a series of simple instructions on this website.

  • We will send to you an order acknowledgment email detailing the products you have ordered. Order acceptance and the completion of the contract between you and us will take place at the point of purchase unless we have notified you that we do not accept your order or you have canceled it in accordance with the instructions below.

5. ONLINE SHOPPING

  • Delivery for all services is available within designated areas only. Orders placed via halalmeatbutcher.co.uk can be collected from Halal Meat Butcher, [Insert Address], Milton Keynes, MK6 [Insert Code].

  • Free delivery is available for selected postcodes and minimum order values only. A delivery fee applies to all other orders, as outlined on the Delivery page of our website. In-store collection is always free of charge.

6.DELIVERY AND COLLECTION ARRANGEMENTS

  • We will make every reasonable effort to meet any agreed delivery date; however, Halal Meat Butcher shall not be liable for any losses, costs, damages, or expenses incurred by you or any third party as a result of any delay in delivery.
  • Customers will have the option to collect their orders directly from our Halal Meat Butcher store in Milton Keynes. Please note that we reserve the right to limit delivery services in certain areas.
  • If you are not available at the time of delivery, your order may be left in a safe location or with a neighbor as per your delivery instructions. If no such instructions are provided and the goods are lost or damaged, Halal Meat Butcher will not accept liability for any resulting loss.

7. PAYMENT SECURITY POLICY

  • At Halal Meat Butcher, we understand that your security and peace of mind are of the utmost importance. To ensure your safety, we have developed a highly secure online ordering system on our website.
  • We use Secure Sockets Layer (SSL) technology to encrypt all information transmitted between your device and our servers. This ensures that your personal and payment details remain completely private and protected at all times.

8. AVAILABILITY

  • If for any reason beyond our reasonable control, we are unable to supply a particular item, we will attempt to deliver a substitute item. If the substitute item is more expensive, we will charge you only the price of your selected item.

9 CANCELLATION RIGHTS

  • You are entitled to cancel this contract within 14 days after the day on which you receive the goods or services. Your right to return products does not apply to goods made to your specification, clearly personalized, or those liable to deteriorate or expire rapidly.

10 DELIVERY CHARGES

  • Free delivery on all orders over £50 for Milton Keynes.
  • On all orders under £50, a standard £4.99 charge will apply.
  • Free delivery on all orders over £75 Tuesday to Friday, anywhere in the United Kingdom.
  • On all orders under £75, a standard £7.99 charge will apply.
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11 GUARANTEES AND RETURNS

  • You are covered by our quality guarantee on every product. If you are not entirely satisfied, we will refund and replace any item (excluding perishable goods) within 5 days of your order date, subject to due compliance by you with these Terms & Conditions.

12 SHOPPING AND DELIVERY

  • Shopping must be completed in time for delivery. For next-day delivery, you need to complete your shopping before 12 pm the day before the delivery date.
  • Goods will always be delivered to the customer's registered delivery address unless, when booking, an alternative address within the delivery area is given.
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13 SPECIFIC EXCLUSIONS

  • Some items available in-store may not be available online. Other items may be excluded at various times.

14 DELIVERY SERVICE GUARANTEES AND RETURNS

  • We offer a quality guarantee on every product. Please contact our customer service team if you need assistance. We will refund and replace items (except perishable goods) within 5 days of your order date, subject to compliance with these Terms & Conditions.